Ideally, before major decisions are fixed. Early involvement allows the concept, menu, kitchen, staffing and operating model to be developed as one connected system.
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Yes. Menu planning, kitchen planning, BOH planning, hiring, training and other services can be engaged independently depending on the stage and requirements of the project.
Yes. Existing restaurants can be reviewed across menu performance, kitchen workflow, staffing, guest experience and operations before focused improvements are introduced.
Planning may include departments, equipment, MEP, HVAC and utensils along with receiving, stores, offices, cafeteria, KST and other support facilities required by the restaurant.
Yes. Support can cover production, service, KST, housekeeping and administrative teams, with training aligned to the restaurant's processes and operating requirements.
The process can include internal food trials, guest trials, influencer dinners, fraternity previews, team preparation and operational fine-tuning before opening.
Yes. Post-launch supervision can include regular visits, guest feedback, observation of service and continued fine-tuning as the restaurant settles into operation.
Retainership provides continued support across training, hiring, re-hiring, menu upgrades, festival planning and smooth day-to-day operations.